Services & Training
Watch the below videos to see the features and benefits of our Reneka barista equipment, as well as our “How To” cleaning guides.
For more videos, visit our YouTube Channel.
ESSENTIAL COFFEE NEWS
Look after your customers and look after your staff with quality coffee you’d expect from a top-tier café at the touch of a button. There’s an automatic commercial coffee machine to suit your needs
To ensure the safety of your customers, the continued great taste of your fresh coffee, and the longevity of your coffee maker, it is important to clean different parts of your machine at regular intervals with appropriate materials. These intervals could be daily,...
Do you know that more than 19 million Australians drink coffee on a daily basis? That's 75 per cent of the entire population. This shows that coffee is an integral part of our nation's culture. That's why having commercial coffee machines in your office is vital....
Choosing the right commercial coffee machine for your business doesn’t need to be a difficult task and we know that you’ve probably got tons of questions running through your mind. But there are only 3 questions in particular that will ensure that you’re happy with...
SERVICE & TRAINING
When you purchase an Essential Coffee beverage solution our preference is to have our technician come and install it for you. This will ensure as soon as the machine and equipment is delivered you can get started. Once installed our technician will provide training in everything from machine use through to cleaning and troubleshooting.
Our technicians are fully qualified in their relevant field and have had extensive manufacturer training, with many of our team travelling to manufacturers in Europe to receive specialist training.
We have built a reputation on superior customer service and support, and we will work with you after the installation. We have a national network of service technicians across the country to ensure your equipment downtime is reduced to a minimum providing you with maximum availability and return on investment of equipment.Our customer contact centre can be reached 24 hours a day, seven days a week.
Our available machine manuals are available for download below. Please get in touch with us if you have any other questions.
ESSENTIAL COFFEE EXPRESS USER MANUAL
ESSENTIAL COFFEE MACHINE VIVA USER MANUAL
ESSENTIAL COFFEE RENEKA LIFE USER MANUAL
ESSENTIAL COFFEE FRESH MILK TMFM 65 USER MANUAL
FULLY AUTOMATIC CLEANING GUIDE – REVOLUTION
I LUV SLUSH 2 & 3 BOWL ASSEMBLY GUIDE